Our Services Let Our Technicians Help You
May 1, 2023 Release D&B Strategic Marketing doris@dandbmarketing.com
Master Tech Staff Joins Heydlauff’s Appliances
The staff of Ann Arbor’s #1 independently-owned appliance repair company, Master Tech Appliance Service, have found a new future with Heydlauff’s Appliances effective May 1, 2023. The retirement of Master Tech’s owner has made it possible for their team of experts to join the Heydlauff’s team. Heydlauff’s growing retail appliance business includes expert appliance sales and support, professional delivery and installation, and now, extensive appliance service.
Bill Henderson, owner of Master Tech Appliance Service, acquired Master Tech with his father and brother in 2005. The company had earned a reputation for fast, friendly, and reliable appliance repair. According to Henderson, an important aspect of this transition will be the assurance that his prior career employees will be working with good people. “We have known Heydlauff’s for years and are fortunate to establish an opportunity for our employees to work in a high quality environment while they continue to provide exceptional appliance repair.
Service technicians Dennis Conner, John Erickson, Curt Brittain, and Giovanni Mautone, with over 100 years of combined service experience, will join Heydlauff’s technician, Mark Bowdish. They will work out of Heydlauff’s warehouse and downtown retail facilities and become an integral part of their team.
Keri Bennett, a 23-year veteran of Master Tech, will oversee the service department at Heydlauff’s. Products purchased from Heydlauff’s will be prioritized on the schedule, and technicians will also make repairs on appliances purchased elsewhere. Heydlauff’s are pleased to have enough experienced technicians to offer this option. Heydlauff’s service department can be reached directly at
Service technicians Dennis Conner, John Erickson, Curt Brittain, and Giovanni Mautone, with over 100 years of combined service experience, will join Heydlauff’s technician, Mark Bowdish. They will work out of Heydlauff’s warehouse and downtown retail facilities and become an integral part of their team.
“This expands our opportunities to provide customer service,” said Jake Heydlauff. “Good appliance advice and repair are difficult to find. Providing this valuable service is the sort of thing we like to do to distinguish ourselves.”
Visit Heydlauff’s Appliances large, downtown Chelsea retail storefront or or find them online at
Heydlauff’s Appliances has been providing excellent customer service, professional delivery, appliance service, and installation since 1928. Their store is located on Main Street in historic downtown Chelsea. They manage inventory at their 12,000 square foot warehouse located in Chelsea’s Industrial Park, less than one mile from their downtown showroom. Their team of experienced service technicians are seasoned and well versed in appliance repair.
Service Department
Interaction with our customers does not stop at the point of purchase, delivery and installation of your appliances. If service is required in the future, you can rest assured of the same dedication to exceptional assistance. Our staff will be glad to help and advise you on the best approach for parts and/or service of your appliances.
Delivery & Installation
From on-the-floor expertise to custom delivery and installation, we have your back. Your new appliances are given the best on every step of the journey from warehouse to your house. When you shop with us, our professionally trained delivery and installation team will ensure your appliances arrive safely and are correctly installed. Be sure to ask your sales specialist about possible delivery incentives and/or rebates available in your area.
Extended Warranty
You can’t put a price on peace of mind. Our Expert Protection packages offer extended service plans for your purchase after the manufacturer warranty runs out. Extended service plans can prove invaluable if the product requires repair or replacement parts. Be sure to ask a sales associate for special pricing on extended warranties.
We are proudly serving areas of Chelsea, Ann Arbor, Ypsilanti, Plymouth, Brighton, Canton, Saline and Jackson.